Refund and Return Policy
Things You Need to Know
We believe in our product and "What is Customer Satisfaction ??", so we provide 10 days return policy if you got damaged or inadequate product.
Return of Products will be accepted only if they are returned in their original packaging and within 10 days of purchase. We will arrange for a return pick-up of your order and the courier shall pick it within 72 hours of your request. Please bear in mind it may take 2-7 working days for the Product to reach back to our Order processing centre.
All items to be returned must be unused and in their original condition with all original tags and packaging intact, and should not be broken or tampered with.
Package the item in its original packaging, we request you to place the box in further protective packaging to ensure there is no damage in shipping the goods.
If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. In case if shipment is damage or any item is missing, AquaLeo will not be responsible for such damage. Hence, we recommend you to use a reliable courier service.
There will be no Refund in any situation.